ORDREL / 5 WHYS

5 Whys

Follow the evidence and keep untested explanations visible.

How this works

Build a working explanation. Review the evidence, choose a countermeasure to test and give the next action an owner.

Start here · Describe the observed problem first. Add an explanation and evidence for each link.

What you’ll get · A linked explanation, evidence to review and a next action.

Use the tools and save work for free. Data exports and reports require Plus or Teams.Compare plans →

Need a more guided team exercise?

Explore the editable 5 Whys pack with instructions, an example and a follow-up structure.

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Lean Enterprise Institute · 5 Whys

Check the method with a worked example

State the observed gap before explaining it. Treat each why as a hypothesis until evidence supports the link. Five is a prompt, not a required number of answers.